Facilities Management Services

Whether you require planned or reactive facilities management services, we can help. Our comprehensive facilities management services is for single-site and multi-site companies and is perfect for educational, public, retail, commercial and residential sectors. Our trusted and reliable teams, provide a wide range of UK-wide services including planned and reactive maintenance, building management, deep cleaning, fire safety, plumbing, electrical and mechanical, grounds maintenance, water safety and handyman services.

We will also give you access to our smart facilities management tracking software so that you have an up to date record of your job requests, unique job number, the progress, before and after visuals, certification and a quote if it falls outside of your maintenance cover.

With the advantage of having one dedicated point of contact, you will be able to plan your integrated facilities management services schedule. While our rigorous safety schedules mean you have peace of mind that all work carried out is to the strictest safety standards, and ensures that your premises comply with health and safety regulations at all times.

What is our Facilities Management Approach?

We have a network of UK service offices which are available to you 24/7, 365 days of the year. We have a team of skilled in-house maintenance engineers who work to a maximum 4 hour response time. We believe in investing in our workforce and are fortunate to have high employee retention rates which means we can build lasting relationships with our customers and provide continuity of service to you when it matters. We use the latest technology in our support systems to ensure a professional and prompt delivery of service to all our customers.

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Facilities Management UK

Our nationwide facilities management service can be tailored to suit your needs in the form of an annual contract of planned, preventative maintenance or we also offer a reactive call out service if you prefer. Whichever you choose, you are assured of competitive rates, a 24/7 service desk and optimum attention to safety and high standards of workmanship. With highly qualified teams across mixed trades, we provide experienced engineers to take care of your building management including air conditioning systems, electrical, plumbing and mechanical tasks, fire safety measures and handyman jobs.

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Facilities Asset Management Software

Our easy to use facilities management tracking software, gives you unique access to a portal providing full visibility and tracking of all works, both planned and in progress. With this comes the ability to check on job status, manage quotes and invoices and view related documents, certificates and before and after photos. You will also receive detailed audits of each task including reports and any subsequent required safety tasks and diarise when these need to be carried out.  

For large corporate and property maintenance companies, our facilities management tracking software offers a valuable tool where you can hold a full inventory of all company assets. At the touch of a button you will be able view your assets, their values and their depreciation costs at a glance which will provide you with easily accessible, important data when it comes to deciding whether to repair or replace an item. You will also have a current record of all key documents relating to your assets including maintenance, servicing and certificates.

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Scheduled Maintenance

Planned Preventative Maintenance (PPM) forms an important part of your building maintenance programme. We will sit down with you and work out a plan for the assets at your site which incorporates all of the compulsory regular checks and tests required for you to be compliant with health and safety regulations. Using our facilities management tracking software, these will become part of your fully integrated PPM plan and you will have full readily available information via an easy to use portal.

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Air Handling Systems and Unit Servicing

The air quality of your premises is hugely important. Clean air at the right temperature is vital for your staff’s health, wellbeing and productivity. As part of our Facilities Management Service portfolio, Quills provides quarterly inspections and filter changes for Air Handling Systems and Air Handling Units (AHUs).

Modern buildings often have multiple AHUs placed throughout the building; Rooftop, Make-Up and Wall units. Our qualified service engineers are available for scheduled maintenance, reactive support and emergency repairs of all.

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Air Handling System

Antimicrobial Surface Coating

The Covid-19 outbreak means keeping the workplace clean and sanitised has never been more important.  Perfect for care homes, schools, gyms and offices, our antibacterial surface treatment provides sanitisation and peace of mind. The uniquely formulated coating prevents bacteria and viruses surviving on surfaces for 1 year on high traffic areas and typically for the lifetime of other surfaces. The clear coating can be applied to many items including handles, doors, tables, desks, lifts, chairs, tech screens, playground equipment and fabric too.

All works carried out come with a 12-month peace of mind guarantee and labels are clearly displayed on items that have been protected.  You can also book a FREE onsite test to show the current bacteria levels on five surfaces of your choice before being treated and we’ll then show you the readings after the surface has been coated…you’ll be amazed by the results!

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Cleaning & Hygiene Services

Quills offer comprehensive Cleaning & Hygiene Services to enable you to take the preventative measures required to protect your employees, clients and visitors and help to reduce the spread of bacteria and germs within the workplace. Professional cleaning will ensure that high traffic areas such as meeting rooms, offices, toilets and reception areas are sanitised regularly, reducing the risk of disease and infection in the workplace. With industry accreditations to CHAS and Safe Contractor, our highly trained teams are also DBS checked and will work with you to plan and produce a schedule of regular commercial cleaning or a one-off anti-bacterial deep clean, or both if required.

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Fault Repairs

We also offer a reactive call out service. As part of our Reactive Maintenance service, faults are easily reported, identified and rectified via our facilities management tracking software. Other features include task reporting with a detailed audit of each repair job, check lists for all tasks planned or in progress and the ability to accurately show the problem by uploading photos. There is also the Request for Quote function which can be used before agreeing to any work being carried out.

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Grounds Maintenance Services

Our grounds maintenance teams offer a complete portfolio of outdoor grounds services for buildings, schools, estates, and communal areas. From hard and soft landscaping, grass cutting, hedge, shrub and weed control, to bulk waste management and recycling, window cleaning, pressure washing and graffiti removal, we work according to your needs, be they annual, seasonal or one-offs. Fully furnished with top-of-the-range equipment and machinery for work of all sizes, our professional teams take pride in their duties and work to exceptionally high standards.

To help employees and visitors remain safe in the winter months, we can also offer an effective and reliable road gritting service and de-icing equipment. We can provide preventative or emergency gritting to help you keep the roads and pathways clear of snow and ice which can be perilous and pose a health and safety risk.

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Legionella Water Testing

It is essential that buildings and estates carry out regular maintenance of their water systems in order to protect residents, workers, visitors and customers and prevent the occurrence of Legionella and other water borne bacteria. Our competitively priced water hygiene service offers a full and thorough monitoring and management of your building’s water system and we can also arrange Legionella risk assessments, water system disinfections, water sampling and microbiological analysis reports as required.

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Minor Repairs

Make sure your home or commercial premises are well cared for by carrying out minor repairs when they’re needed.

Repairs are cheaper in the long run and much more sustainable too. If the interior and exterior of your commercial premises always look great, everyone in them will be motivated to take greater care of them too.

This service can be a one off or part of your planned maintenance cover for small repairs and larger repair job will be quoted for seperately.

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WIFI Site Audit

A WIFI site surey will provide a bespoke network design especially for your building and usage.  It provides guaranteed coverage to all devices on your network and congestion and interference will be removed using the audit report.  You can optimise your network resources, from cabling to network devices, ensuring you maximise your IT investment and futureproof your wireless network. We’ll complete an analysis of your existing coverage (if any), and a review of your vital services, software and apps to ensure they run without any issues, designing your network from the ground up with this in mind. 

Our service helps clients build an optimised workspace which is essential to the planning and design phase, prior to the installation of a wireless network. We take the guesswork out of installing your network infrastructure.

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Affiliation and Certifications

We hold all of the necessary licences and accreditations required and strictly adhere to all industry guidelines. Before commencing any work, we carry out thorough risk assessments and will provide you with risk assessment method statements (RAMS) and full site-specific risk assessments (SSRAs) as required. A staff training matrix will also be supplied along with the appropriate insurance documentation and 24-hour contact telephone numbers for our site managers in case of emergency.

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For more information on any of our Facilities Management services or to request a quote, please complete your details below and a member of the team will be in touch.

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FAQs

You can be sure that you always have fully qualified FM professionals on hand to carry out your scheduled maintenance on time and all compliance and safety checks will be fully managed.

Your business can carry on its daily tasks and not be hindered by emergency or routine maintenance tasks or worry that a compliance service has not to be carried out.

Construction facilities management looks after Building Operations, Security, Grounds Management, Planning, Sustainability, Space Planning, Workplace Strategy & Real Estate Management.

Facilities management (FM) ensures functionality, comfort, safety, compliance and efficiency of the buildings by integrating people, places, processes and technology.

Hard facilitites management are the tasks which under the Workplace Health, Safety and Welfare Regulations 1992 act are in place, to ensure that the health, safety and welfare of employees are covered on a daily basis. Facilities Managers need to ensure satisfactory provisions have been made for cleanliness, temperature, ventilation, humidity, lighting, toilets and washing facilities, rest and eating facilities and workspace dimensions.

Soft facilitites services include facilities that make the workplace a better place to be in or operate more efficiently like waste management, security, landscaping, window cleaning, post management, catering and car parking.