Facilities Management Services

Quills Facilities Management service is your collaborative property partner, ensuring a safe, compliant and engaging workspace for your business, staff and visitors. Our teams assist your business with both planned and reactive FM tasks.  Leveraging our FM software helps to centralise task tracking, compliance administration and streamline operations.

We offer project management services for office and workspace fit outs and support clients across various sectors from commercial, educational, public, retail and residential.  We prioritise your site maintenance requirements, regardless of your company size.

Fit Out & Project Management

Our project management service offers bespoke solutions for refurbishment and design-and-build projects. We generate innovative ideas to challenge conventional thinking and remove the project burden from your shoulders, to ensure an exceptional customer experience. We collaborate closely with you to understand your requirements and find areas to enhance value, whether through team support or assuming full project management responsibility.

From project inception, we provide support with pricing, technical development and presentations, guiding you through to a safe and compliant project delivery. Our inclusive approach fosters collaboration among our employees, our customers and a diverse team of experts to deliver projects that we’re immensely proud of. View some of our fit out projects here.

Being part of Quills Group established in 1997, means we have access to a host of reliable and trusted suppliers for products and services that have been tried and tested during the 25 years+ trading.

Facilities Management Software (CMMS)

Managing a property can be challenging, especially when there are multiple tasks that need scheduling to stay compliant.  Working with Quills FM means you have access to our FM Software to ensure you stay organised and on top of tasks. Check out our video which shows some key tasks that need planning in advance to keep your site and users safe.

Streamlined and user-friendly, our facilities management system gives you access to a comprehensive portal, for seamless monitoring of ongoing and scheduled tasks via a PC or app. Easily track job statuses, manage quotes and invoices, and access relevant documents, certificates and before-and-after photos. Detailed task audits, complete with reports and safety requirements are provided, allowing for efficient scheduling of follow-up tasks.

For larger corporates and property management firms, our software serves as an invaluable asset management tool. Instantly access a full inventory of company assets, including their value and depreciation costs, facilitating informed decisions on repairs or replacements. All key documents, such as maintenance records and certificates can be uploaded and are readily available, ensuring up-to-date asset management.

Preventative & Reactive Facilities Maintenance UK

We take pride in delivering comprehensive facilities management solutions nationwide. Whether it’s planned maintenance or urgent reactive repairs, our dedicated teams ensure your facilities can remain up and running.

Our Facilities Management service can be tailored to suit your needs in the form of an annual contract of planned maintenance, reactive maintenance or both. Whichever you choose, you can be sure of competitive rates, dedicated service desk support and optimum attention to high standards and safety. With highly qualified teams across mixed trades, we provide experienced engineers to take care of your building maintenance tasks.  

Onboarding Process

When partnering with Quills FM for preventative maintenance works, you will be assigned a dedicated Account Manager who will oversee your FM needs. As part of our onboarding process, we conduct a thorough assessment of your site’s requirements and layout, ensuring our technicians are fully briefed before visiting your premises for the first time.

Our suite of buildings maintenance services covers a wide spectrum, including deep cleaning, fire safety, plumbing, electrical and mechanical, grounds maintenance, water safety, waste management and handyman services to name a few.

Planned Preventative Maintenance (PPM) is vital for the upkeep of your building. We collaborate with you to create a comprehensive plan tailored to your site’s needs and assets, ensuring compliance with health and safety regulations. Leveraging our facilities management tracking software, all mandatory checks and tests seamlessly integrate into your PPM plan. Accessible through a user-friendly portal, you’ll have immediate access to detailed information, empowering you to stay on top of maintenance tasks effortlessly.

Here’s some examples of our customer feedback…

“I was recommend Quills FM through a colleague. Not only are Quills FM polite, professional and provide competitive rates, their quality of work is to a high specification. I now use Quills FM as the companies preferred supplier. Everyone from the administrative team to the workers onsite are lovely and polite, its honestly a joy to find a team you can trust to get the job done right first time!”

“The team from Quills have been excellent. Paul, Rachel and the Project team have been highly communicative, responsive and the work to our office has been of the highest standard. We love the designs and ‘extra thinking’ which has resulted in a great outcome in Brighton. We will hugely recommend to anyone looking to revamp or re-think their office or workspace.

“What we love most about Quills is that they are extremely efficient, polite and quick.

No matter the pressure we sometimes put on them due to an emergency situation, Claire particularly has never lost her composure and always has time to write a polite email. She provides a very responsive update on matters and attendance of engineers to our premises has been efficiently prompt.”

“My company has worked with Quills Group for a year now and the service has been great! The dedication of the team to get things sorted has been a service I don’t see many companies have anymore.

Quills group assisted us with getting our office back to the new normal after lockdown and have been an asset to us ever since. ”

Cleaning & Hygiene Services

Quills offer comprehensive cleaning and hygiene services to help to reduce the spread of bacteria and germs within the workplace. Professional cleaning will ensure that high traffic areas such as meeting rooms, offices, toilets and reception areas are sanitised regularly, reducing the risk of disease and infection in the workplace. With industry accreditations to CHAS and Safe Contractor, our highly trained teams are also DBS checked and will work with you to plan and produce a schedule of regular commercial cleaning or we can do a one-off deep clean or both.  We can also support you with window cleaning, graffiti removal, pigeon guano and pest control too.

Grounds Maintenance Services

Our teams specialise in outdoor grounds maintenance for buildings, schools, estates and communal areas. Services include landscaping, grass cutting, hedge and shrub maintenance, weed control, waste management, recycling, window cleaning, pressure washing and graffiti removal. Equipped with state-of-the-art machinery, we deliver high-quality work tailored to your needs, whether it’s regular, seasonal or a one-off.

For winter safety, we offer road gritting and de-icing services to ensure safety for employees and visitors. Our preventative and emergency gritting services keep roads and pathways clear of snow and ice, minimising health and safety risks.

Legionella Water Testing

It’s essential that buildings and estates carry out regular maintenance of their water systems in order to protect residents, employees, visitors and customers and prevent the occurrence of Legionella and other water borne bacteria. Our competitively priced water hygiene service offers a full and thorough monitoring and management of your building’s water system and we can also arrange Legionella risk assessments, water system disinfections, water sampling and microbiological analysis reports as required.

Waste Management

We provide tailored workplace waste management and recycling solutions, including specialised services for various waste types such as clinical, plastic, paper, electronics, hazardous materials, and general waste. Our team evaluates your current practices and offers recommendations to enhance efficiency. Additionally, we offer PPE collections to prevent cross-contamination, encompassing items like face masks, gloves, wipes, and hand towels.  Click below to learn more or contact us for a quotation.

Enquiry Form

For more information on any of our Facilities Management services or to request a quote, please complete your details below and a member of the team will be in touch.

FM Enquiry Form


You can be sure that you always have fully qualified FM professionals on hand to carry out your scheduled maintenance on time and all compliance and safety checks will be fully managed.

Your business can carry on its daily tasks and not be hindered by emergency or routine maintenance tasks or worry that a compliance service has not to be carried out.

Construction facilities management looks after Building Operations, Security, Grounds Management, Planning, Sustainability, Space Planning, Workplace Strategy & Real Estate Management.

Facilities management (FM) ensures functionality, comfort, safety, compliance and efficiency of the buildings by integrating people, places, processes and technology.

Hard facilitites management are the tasks which under the Workplace Health, Safety and Welfare Regulations 1992 act are in place, to ensure that the health, safety and welfare of employees are covered on a daily basis. Facilities Managers need to ensure satisfactory provisions have been made for cleanliness, temperature, ventilation, humidity, lighting, toilets and washing facilities, rest and eating facilities and workspace dimensions.

Soft facilitites services include facilities that make the workplace a better place to be in or operate more efficiently like waste management, security, landscaping, window cleaning, post management, catering and car parking.