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Facilities Management Services

Your ultimate property partner, Quills Facilities Management is your superpower to delivering facilities success. Our expert teams ensure safe, compliant, and dynamic environments for your business, staff and visitors. Whether it’s tackling planned tasks or responding to challenges in real-time, we’ve got you covered. Plus, our innovative FM software allows you to supercharge operations – centralising task tracking, streamlining operations, and maintaining total compliance with ease.

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Core FM Services

Planned FM Services

Project Fit Out’s

Reactive Maintenance

  • Building Fabric Maintenance
  • Drainage & Plumbing
  • Electrical Services
  • Handyman Services
  • HVAC Services
  • Roofing Repairs

Hard FM Services

Soft FM Services

Why Partner with Quills FM?

Our superpower is that we’re a small, friendly company that provide clients with a personalised touch, whilst still providing all the FM services you’d expect from a large company. Our meticulous planning, efficient execution and unwavering commitment to excellence is why we’re the partner of choice for so many businesses large and small.

We manage small to medium turnkey projects, from single installations to fully scoped workplace fit outs. With 25 years’ experience, our FM solutions mean your staff can enjoy an engaging, safe, and compliant workspace in which to thrive.

Comprehensive Services
Proactive Maintenance
Health & Safety Commitments
Expertise & Experience
Responsive Support
Client-Centric Approach
Customised Solutions
Cost Efficiency
Facilities Management Software

Accreditations

What Our Clients Say...

“Not only are Quills FM polite, professional and provide competitive rates, their quality of work is to a high specification. I now use Quills FM as the company’s preferred supplier. Everyone from the administrative team to the workers onsite are lovely and polite. It’s honestly a joy to find a team you can trust to get the job done right first time!”

Facilities Management Experts for All Sectors

We offer project management services for office and workspace fit outs and support clients across various sectors from commercial, educational, public, retail, and residential. We prioritise your site maintenance requirements, regardless of your company size. With Quills, your workspace transformation is in safe hands.

Our FM Services are perfect for:

Care Homes
Landlords
Charities
Maintenance Companies
Serviced Offices
Councils

Fit Out & Project Management

Our project management service offers bespoke solutions for refurbishment and design-and-build projects. Taking away the burden of project planning, we generate innovative ideas to challenge conventional thinking to ensure an exceptional customer experience from start to finish. Working closely with you, we uncover opportunities to add value, whether by supporting your team or taking full control as your project powerhouse.

From the first spark of an idea, we’re by your side with expert pricing and technical insights guiding you to safe, compliant project delivery. Our flexible offering and tailored approach, results in an inclusive collaboration uniting our team, customers, and a diverse network of experts to deliver projects we’re truly proud of.

As part of Quills Group, established in 1997, we have a wealth of trusted suppliers and over 25 years of proven success.

Interior Fit Out Case Studies
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Facilities Management Software (CAFM)

Managing a property can be challenging, especially when there are multiple tasks that need scheduling to stay compliant. Our video shows just a handful of the tasks that need planning in advance to keep your site and its users safe. Key to streamlining operations and staying in control, with our FM Software, from a single, centralised point you can plan your works and track progress. With the full visibility the software affords, you won’t need X-ray vision to know what’s going on!

Tap into the power of our FM tracking software…

Streamlined and user-friendly, our cloud-based facilities management system gives you access to a comprehensive portal, for seamless monitoring of ongoing and scheduled tasks via a PC or app. You can easily track job statuses, manage quotes and invoices, and access relevant documents, certificates, and before-and-after photos. Detailed task audits, complete with reports and safety requirements are provided, allowing for efficient scheduling of follow-up tasks.

Whether large or small, our software serves as an invaluable asset management tool. Instantly access a full inventory of company assets, including their value and depreciation costs, facilitating informed decisions on repairs or replacements. All key documents, such as maintenance records and certificates can be uploaded and are readily available, ensuring up-to-date asset management.

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Planned & Reactive Facilities Maintenance UK

We take pride in delivering top-tier facilities management solutions nationwide. Whether it’s planned maintenance or urgent reactive repairs, our dedicated teams ensure your facilities can remain up and running, no matter the challenge.

Looking for a tailored facilities management service? No problem. Whether it’s an annual contract of planned maintenance, reactive maintenance, or both, we’ve got your back with competitive rates, full-service desk support and a laser focus on high standards and safety. With highly qualified teams across mixed trades, your maintenance tasks are in safe hands allowing you to concentrate on your business.

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Why Outsource Your Facilities Management?

By outsourcing your FM services to specialist companies like Quills FM, you’ll get access to experienced experts fully trained in their field.

Expertise Without Burden
Increased Focus
Enhanced Services
Optimised Resource Allocation & Output
Cost Effective
Data Reporting from CAFM
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PPM Onboarding Process

When partnering with Quills FM for preventative maintenance works, you will be assigned a dedicated Account Manager who will oversee your FM needs. As part of our onboarding process, we conduct a thorough assessment of your site’s requirements and layout, ensuring our technicians are fully briefed before visiting your premises for the first time.

Our suite of buildings maintenance services covers a wide spectrum, including:

  • Access control
  • Cleaning
  • Electrical and mechanical services
  • Fire safety
  • Handyman services
  • Housekeeping
  • Plumbing
  • Grounds maintenance
  • Waste management
  • Water safety

Planned Preventative Maintenance (PPM) is vital for the upkeep of your building. We collaborate with you to create a comprehensive plan tailored to your site’s needs and assets, ensuring compliance with health and safety regulations. Leveraging our facilities management software, all mandatory checks and tests seamlessly integrate into your PPM plan. Accessible through a user-friendly portal, you’ll have immediate access to detailed information, empowering you to stay on top of maintenance tasks effortlessly.

Our Facilities Management success relies on…

Robust Budget Management

  • Clear Budgets
  • Transparent Reporting

Precise Schedule Management

  • Detailed timelines
  • Proactively tackling delays

Expert Supply Chain Management

  • Building strong relationships
  • Smooth deliveries
About Us

See What Our Customers Think…

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Gemma Sears

“I was recommend Quills FM through a colleague. Not only are Quills FM polite, professional and provide competitive rates, their quality of work is to a high specification. I now use Quills FM as the companies preferred supplier. Everyone from the administrative team to the workers onsite are lovely and polite, its honestly a joy to find a team you can trust to get the job done right first time!”

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David Leen

“The team from Quills have been excellent. Paul, Rachel and the Project team have been highly communicative, responsive and the work to our office has been of the highest standard. We love the designs and ‘extra thinking’ which has resulted in a great outcome in Brighton. We will hugely recommend to anyone looking to revamp or re-think their office or workspace.

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Anon

“What we love most about Quills is that they are extremely efficient, polite and quick.

No matter the pressure we sometimes put on them due to an emergency situation, Claire particularly has never lost her composure and always has time to write a polite email. She provides a very responsive update on matters and attendance of engineers to our premises has been efficiently prompt.”

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Clare Hendrie

“Quills FM are amazing to work with, they consistently demonstrate their knowledge of the complexities of facilities management in the education sector, always seeking to find a solution that works for the school.

The team at Quills are very customer focussed and will strive to resolve any issues as they arise, ensuring that the school receives the very best service.”

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Cleaning & Hygiene Services

Our professional cleaning teams ensure that high traffic areas such as meeting rooms, offices, toilets, and reception areas are sanitised regularly, reducing the risk of disease and infection in the workplace. With industry accreditations to CHAS and Safe Contractor, our highly trained teams are also DBS checked and will work with you to plan and produce a schedule of regular commercial cleaning or a one-off deep clean or both. From window cleaning and graffiti removal to pigeon guano and pest control, we tackle it all.

Cleaning Services
Washroom Services

Grounds Maintenance Services

Specialists in outdoor grounds maintenance, we help you keep buildings, schools, estates, and communal areas in top shape. Services include landscaping, grass cutting, hedge and shrub maintenance, weed control, waste management, recycling, window cleaning, pressure washing and graffiti removal. Equipped with state-of-the-art machinery, we deliver high-quality work tailored to your needs, whether it’s regular, seasonal or a one-off rescue.

For winter safety, we offer road gritting and de-icing services to ensure safety for employees and visitors. Our preventative and emergency gritting services keep roads and pathways clear of snow and ice, keeping your grounds clear and risk-free.

Grounds Maintenance Services

Legionella Water Testing

Protecting your building’s water system is a mission we take as seriously as you do. Regular maintenance is essential to safeguard residents, employees, visitors, and customers from the threat of Legionella and other water-borne bacteria. Our competitively priced water hygiene service offers a full and thorough monitoring and management of your building’s water system. We can also arrange Legionella risk assessments, water system disinfections, water sampling and microbiological analysis reports as required to ensure you system stays safe and clean.

Water Testing Services

Waste Management

We provide tailored workplace waste management and recycling solutions for everything from clinical and hazardous waste to plastics, paper, electronics, and general waste. Our team assesses your current practices, offering recommendations to ensure efficiency. Additionally, we offer PPE collections to prevent cross-contamination, encompassing items like face masks, gloves, wipes, and hand towels. Ready to team up? Click below to learn more and contact us for a quote.

Waste Management Services

Facilities Management Insights

The Hidden Impact of Facilities Management

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Preparing Your Business Property for Winter

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The Benefits of Utilising a Project Manager for Turnkey Projects

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Get in Touch!

For more information on any of our Facilities Management services or to request a quote, please complete your details below and a member of the team will be in touch.

FM Enquiry Form

Facilities Management FAQs

Facilities management, or FM, is the maintenance of an organisation’s physical property and equipment, ensuring the functionality, comfort and safety of people employed by the organisation/business.

Facilities management services are typically divided into ‘Hard FM’ and ‘Soft FM’ and can be planned and reactive. They include:

  • Mechanical & Electrical Services
  • Plumbing & Drainage
  • Air Conditioning
  • Waste Management
  • Grounds Maintenance
  • Cleaning Services
  • Handyman Services
  • Fire & Security Systems
  • Heating & Ventilation
  • Water Hygiene
  • Building Management
  • Drainage & Plumbing Damage

You can be sure that you always have fully qualified FM professionals on hand to carry out your scheduled maintenance on time and all compliance and safety checks will be fully managed.

Your business can carry on its daily tasks and not be hindered by emergency or routine maintenance tasks or worry that a compliance service has not to be carried out.

Construction facilities management looks after Building Operations, Security, Grounds Management, Planning, Sustainability, Space Planning, Workplace Strategy & Real Estate Management.

Facilities management (FM) ensures functionality, comfort, safety, compliance and efficiency of the buildings by integrating people, places, processes and technology.

Hard facilitites management are the tasks which under the Workplace Health, Safety and Welfare Regulations 1992 act are in place, to ensure that the health, safety and welfare of employees are covered on a daily basis. Facilities Managers need to ensure satisfactory provisions have been made for cleanliness, temperature, ventilation, humidity, lighting, toilets and washing facilities, rest and eating facilities and workspace dimensions.

Soft facilitites services include facilities that make the workplace a better place to be in or operate more efficiently like waste management, security, landscaping, window cleaning, post management, catering and car parking.