Facilities Management Service

Quills Facilities Management service can support your business with FM tasks (both planned and reactive) and with the benefit of our FM software, we keep track of all your tasks and compliance administration in one place. We can also provide a project management service for any office or workspace fit-out’s.   We work with companies of all sizes within the commercial, educational, public, retail and residential sectors to ensure your site maintenance needs are taken care of.

FM Compliance Task Management

Our trusted and reliable teams, provide a nationwide service including planned and reactive maintenance for single or multi-sites. You will have a dedicated point of contact who will be able to plan and schedule your FM works.  Part of our on-boarding process will be to fully understand the site needs and building layout and technicians will be bried before attending site.

Our buildings management and maintenance service includes deep cleaning, fire safety, plumbing, electrical, mechanical, grounds maintenance, water safety and handyman services to name a few.

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Here’s some examples of our customer feedback…

“I was recommend Quills FM through a colleague. Not only are Quills FM polite, professional and provide competitive rates, their quality of work is to a high specification. I now use Quills FM as the companies preferred supplier. Everyone from the administrative team to the workers onsite are lovely and polite, its honestly a joy to find a team you can trust to get the job done right first time!”

“The team from Quills have been excellent. Paul, Rachel and the Project team have been highly communicative, responsive and the work to our office has been of the highest standard. We love the designs and ‘extra thinking’ which has resulted in a great outcome in Brighton. We will hugely recommend to anyone looking to revamp or re-think their office or workspace.

“What we love most about Quills is that they are extremely efficient, polite and quick.

No matter the pressure we sometimes put on them due to an emergency situation, Claire particularly has never lost her composure and always has time to write a polite email. She provides a very responsive update on matters and attendance of engineers to our premises has been efficiently prompt.”

“My company has worked with Quills Group for a year now and the service has been great! The dedication of the team to get things sorted has been a service I don’t see many companies have anymore.

Quills group assisted us with getting our office back to the new normal after lockdown and have been an asset to us ever since. ”

Fit Out & Project Management Service

Our project management service provides tailored solutions for refurbishment and design and build projects.  We will come up with fresh ideas to challenge people’s thinking and remove the project burden from your shoulders, to build a great customer experience. We will work with you to scope out your requirements and confirm where we can add value, either supporting your teams or fully managing the project.  From the early stages of a project we support you with pricing, technical development, presentations through to safe, compliant project delivery.

Our team is inclusive and works in collaboration with you as our customer, our partners and sub-contractors to become one team. We have the right blend of experts, which ensures we have a broad skill set to seamlessly deliver projects each and every time.

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Facilities Management UK Coverage

Our nationwide facilities management service can be tailored to suit your needs in the form of an annual contract of planned, preventative maintenance or we also offer a reactive call out service. Whichever you choose, you can be sure of competitive rates, service desk support and optimum attention to safety and high standards of workmanship. With highly qualified teams across mixed trades, we provide experienced engineers to take care of your building management including air conditioning systems, electrical, plumbing and mechanical tasks, fire safety measures and handyman jobs and many others.

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Facilities Asset Management Software

Our easy to use facilities management tracking software, gives you unique access to a portal providing full visibility and tracking of all works, both planned and in progress. With this comes the ability to check on job status, manage quotes and invoices and view related documents, certificates and before and after photos. You will also receive detailed audits of each task including reports and any subsequent required safety tasks and diarise when these need to be done.  

For large corporate and property maintenance companies, our facilities management tracking software offers a valuable tool where you can hold a full inventory of all company assets. At the touch of a button you will be able view your assets, their values and their depreciation costs at a glance, providing you with easily accessible, important data, to help decide whether to repair or replace an item. You will also have a current record of all key documents relating to your assets including maintenance, servicing and certificates.

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Scheduled Maintenance

Planned Preventative Maintenance (PPM) forms an important part of your building maintenance programme. We will sit down with you and work out a plan for the assets at your site which incorporates all of the compulsory regular checks and tests required for you to be compliant with health and safety regulations. Using our facilities management tracking software, these will become part of your fully integrated PPM plan and you will have full readily available information via an easy to use portal.

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Air Handling Systems and Unit Servicing

The air quality of your premises is hugely important. Clean air at the right temperature is vital for your staff’s health, wellbeing and productivity. As part of our Facilities Management Service portfolio, Quills provides quarterly inspections and filter changes for Air Handling Systems and Air Handling Units (AHUs).

Modern buildings often have multiple AHUs placed throughout the building; rooftop, make-up and wall units. Our qualified service engineers are available for scheduled maintenance, reactive support and emergency repairs for all types.

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Air Handling System

Fault Repairs

We also offer a reactive call out service. As part of our Reactive Maintenance service, faults are easily reported, identified and rectified via our facilities management tracking software. Other features include task reporting with a detailed audit of each repair job, check lists for all tasks planned or in progress and the ability to accurately show the problem by uploading photos. There is also the Request for Quote function which can be used before agreeing to any work being carried out.

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Cleaning & Hygiene Services

Quills offer comprehensive cleaning and hygiene services to enable you to take the preventative measures required to protect your employees, clients and visitors and help to reduce the spread of bacteria and germs within the workplace. Professional cleaning will ensure that high traffic areas such as meeting rooms, offices, toilets and reception areas are sanitised regularly, reducing the risk of disease and infection in the workplace. With industry accreditations to CHAS and Safe Contractor, our highly trained teams are also DBS checked and will work with you to plan and produce a schedule of regular commercial cleaning or a one-off anti-bacterial deep clean or both if required.

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Grounds Maintenance Services

Our grounds maintenance teams offer a complete portfolio of outdoor grounds services for buildings, schools, estates, and communal areas. From hard and soft landscaping, grass cutting, hedge, shrub and weed control, to bulk waste management and recycling, window cleaning, pressure washing and graffiti removal, we work according to your needs, be they annual, seasonal or one-offs. Fully furnished with top-of-the-range equipment and machinery for work of all sizes, our professional teams take pride in their duties and work to exceptionally high standards.

To help employees and visitors remain safe in the winter months, we can also offer an effective and reliable road gritting service and de-icing equipment. We can provide preventative or emergency gritting to help you keep the roads and pathways clear of snow and ice which can be perilous and pose a health and safety risk.

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Legionella Water Testing

It is essential that buildings and estates carry out regular maintenance of their water systems in order to protect residents, workers, visitors and customers and prevent the occurrence of Legionella and other water borne bacteria. Our competitively priced water hygiene service offers a full and thorough monitoring and management of your building’s water system and we can also arrange Legionella risk assessments, water system disinfections, water sampling and microbiological analysis reports as required.

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WIFI Site Audit

A WIFI site survey will provide a bespoke network design especially for your building and usage.  It provides guaranteed coverage to all devices on your network and congestion and interference will be removed using the audit report.  You can optimise your network resources, from cabling to network devices, ensuring you maximise your IT investment and futureproof your wireless network. We’ll complete an analysis of your existing coverage (if any), and a review of your vital services, software and apps to ensure they run without any issues, designing your network from the ground up with this in mind. 

Our service helps clients build an optimised workspace which is essential to the planning and design phase, prior to the installation of a wireless network. We take the guesswork out of installing your network infrastructure.

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Enquiry Form

For more information on any of our Facilities Management services or to request a quote, please complete your details below and a member of the team will be in touch.

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FAQs

You can be sure that you always have fully qualified FM professionals on hand to carry out your scheduled maintenance on time and all compliance and safety checks will be fully managed.

Your business can carry on its daily tasks and not be hindered by emergency or routine maintenance tasks or worry that a compliance service has not to be carried out.

Construction facilities management looks after Building Operations, Security, Grounds Management, Planning, Sustainability, Space Planning, Workplace Strategy & Real Estate Management.

Facilities management (FM) ensures functionality, comfort, safety, compliance and efficiency of the buildings by integrating people, places, processes and technology.

Hard facilitites management are the tasks which under the Workplace Health, Safety and Welfare Regulations 1992 act are in place, to ensure that the health, safety and welfare of employees are covered on a daily basis. Facilities Managers need to ensure satisfactory provisions have been made for cleanliness, temperature, ventilation, humidity, lighting, toilets and washing facilities, rest and eating facilities and workspace dimensions.

Soft facilitites services include facilities that make the workplace a better place to be in or operate more efficiently like waste management, security, landscaping, window cleaning, post management, catering and car parking.