Customer Updates

During the Covid-19 pandemic we wanted to ensure our clients were kept up to date with our health and safety position, updates on key products in high demand,  delivery dates and back orders.

Due to the huge increase in delivery locations due to home working, we have temporarily added a small delivery charge of £7.95 for any orders under £70 to enable us to deliver these small orders to multiple home addresses.

We were very concious that many employees were working under pressure and to ensure our communications weren’t missed if sent by email, we also published our updates on our online ordering site, email auto-replies and we did also send some by email.

Incase you did miss any updates, please see below.

Key Messages


Due to the current trading climate we are asking that all enquiries are directed to or if your enquiry is urgent please call 0845 078 0324


Covid-19 Update & Temporary Delivery Charge Update


Covid-19 Update


Back-Order & Pricing Update


Antibacterial Product Update & Back-Orders

Priority Deliveries…

We would like to thank our customers for their continued support and we hope you are all well and safe.

Please also note that with any sanitiser products and masks that we will prioritise stock and delivery to our customers who are looking after the vulnerable and might not have been supplied with these necessary products.