Who we are.

In this Privacy Policy references to "we" and "us" are to Quills Office Supplies Ltd
and any of its subsidiary companies or brands. It is important to note that we DO NOT pass your details to any third party and/or outside of our organisation that have nothing to do with your orders or delivery (see "what we do with your information" below for further details).

The information we collect and how. The information we collect via our website may include the following data;

  • - Any personal details you type in and submit, such as name, address, email, telephone number, fax etc.
  • - Your IP address (this is your computer's individual identification number) which is automatically logged by our web server. This is used to note your interest in our website.
  • - Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
  • - Session information stored in cookies, these do not include any personal information and are used to ensure the correct data is extracted from the database when using our interactive systems.

What we do with your information.

Any personal information we collect from this website will be used in accordance with the "Data Protection Act 1998" and other applicable laws. The details we collect will be used;

- To process your order, to provide after-sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales services).

- To comply with legal requirements.

- In some cases we may use your email address to send you information on our other products and services. In such a case, you will be offered the option to opt in/out.

- We may need to pass the information we collect to other companies for administrative purposes, such as processing and sorting data, special delivery requirements etc. Rest assured that third parties will not be allowed to use your personal information for their own purposes.

Your rights.

- You can ask us to update or remove your personal information by emailing sales@quillsuk.co.uk or by writing to us at our address below. However, please note that we may need to keep some personal data in order to process orders or to comply with customer service and after sales obligations.

- You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the following address, enclosing a cheque for £10 payable to Quills Office Supplies Ltd to cover our administration costs;

Web Data Request, Quills Office Supplies Ltd, Capital Business Centre, 22 Carlton Road, South Croydon, CR2 0BS